They focus on quality, so all the devices sold on their site are fully functional and in good condition. If you're looking for alternatives, these sites also focus on pre-owned electronics and offer great prices on a variety of products. Some of the 1-star reviews leveled at BackMarket were regarding devices failing during the warranty period and the reviewer being reluctant to send them back for repair. Good reviews mention the excellent condition of their used phones and getting their new device at the best price. With such an amazing Trustpilot score, it's no wonder that Back Market is becoming one of the most popular places to buy refurbished electronics. Back Market is the ultimate destination for refurbished electronics.
Can You Help Me Recycle My Old Phone Or Other Electronics?
That said, many have taken a chance on Back Market and walked away satisfied, with some saying the devices they purchased on the site exceeded their expectations in both appearance and performance. What makes the website so attractive to potential buyers is the chance to save up to 70% compared to buying a product new. For now, it might be safer to look elsewhere for refurbished phones. While there’s a chance of getting a decent phone, the risk of receiving a poorly refurbished one is too high. Back Market has positioned itself as one of the biggest names in refurbished phones, operating in 18 countries and boasting a valuation in the billions. As a matter of policy, BBB does not endorse any product, service or business.
They come with the refurbisher’s packaging, which can vary depending on the seller, the brand, and the product. The refurbished items sold by Back Market don’t come with the original packaging. Electronics available on the website include smartphones, tablets, laptops, home theaters, gaming consoles, headphones, cameras, and other items. Sometimes, Back Market devices also come with a completely new battery. When buying on Back Market, pricing is one of the most important considerations. Anyway, it’s safe to say that the significant amount of positive reviews makes Back Market reliable.
Backmarket Scam
Back Market is an online store that sells certified, refurbished electronics. In conclusion, Back Market is a dependable source for quality refurbished products at an awesome price. Back Market is a legit retailer with certified-refurbished electronics.
- It also partners with major brands and carriers to secure high-quality, in-demand devices, further ensuring competitive prices.
- I was wondering if I should trust this site as they were offering me $131 for the console (which is in flawless condition) and 1 original controller.
- Experienced technicians test and make sure they work perfectly.
- Back Market distinguishes itself by offering a wide range of refurbished electronics, from smartphones to home appliances, all vetted by certified refurbishers.
- A full refund (including delivery costs) is usually given if conditions are met.
- In its terms of service, Back Market makes it clear that it is not the seller and has no responsibility for the quality, ownership, or safety of products sold.
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I will never buy from this company again as the difficulty in actually speaking to someone is almost zero. I now have had to pay £200 for a genuine parts repair on a phone that cost me £360! The engineer told me the phone was full of Chinese copy sub par parts that had been used to previously repair the phone, the Chinese parts were also wrong! The phone was unusable it was so large. No clear path to send the phone back and you are basically taken round and round in circles until like me you give up. I went back on the website to see how to return the phone which was a complete nightmare.
Is Back Market Legit? 2023 Review
This ensures that each product on Back Market is tested, repaired, and certified to work like new. The platform continuously monitors seller performance and customer feedback, suspending or removing sellers who fail to meet expectations. The platform builds trust by ensuring every product comes from a verified refurbisher and by providing clear details at every step. The platform makes it easy for buyers to find reliable tech at prices that fit different budgets.
These products are reconditioned directly by the brands, not by outside parties. All refurbished products must be repaired or revamped to look and function as efficiently as their brand-new counterparts. They simply relate to products that have been on the market for a longer period of time, during which time they may have developed problems or needed technology upgrades. You should have a closer look at that.From my experience, BackMarket is an unreliable and irresponsible company with really poor services. It is important to note that the company partners with third party sellers, such as individuals or shops that sell refurbished goods, rather than tech brands. Through their platform, the company has helped reduce e-waste and keep used devices out of landfills.
Founded in Paris in 2014, Back Market has become a global leader in refurbished electronics. Several had bought Apple products on the platform, including iPads and MacBooks, with one Redditor saying that after using Back Market that they'd never buy new, and the two MacBooks they'd bought had "lasted forever" until they could no longer be updated. One satisfied customer had this to say, "This refurbished iPhone 15 Pro Max checked all the boxes I needed it to. Significantly less expensive than a new model, and the phone itself arrived in immaculate shape." And it's true, there are a lot of things to consider before buying a renewed iPhone, and we may wonder if a refurbished Android phone is worth it, or whether we should just buy new? Purchases on the website are covered by a one-year limited warranty that guarantees products are free from defects.
BBB Accreditation & Rating
Great experience overall. I recommend this company. The company kept me informed and updated regularly with swift delivery and on time. Really impressed with my purchase. Never bought from this company before and was recommended by a friend.
Back Market is one of the prominent players in this space, offering a platform where customers can buy refurbished electronic devices such as smartphones, laptops, tablets, and more. Specializing in the trade-in and sale of pre-owned smartphones and electronics, Gazelle offers customers a streamlined process for buying and selling used devices. In comparison, Back Market distinguishes itself by offering a curated selection of refurbished electronics from certified refurbishers, thereby ensuring consistent quality and reliability.
My BackMarket Review — Are They Legit?
We will also look at other people’s experience with Back market and whether it is the right store to get your refurbished appliances. In this back market review, we are going to take a deep dive into what it is all about, their products and costs you might encounter. Back Market apparently does a great job at offering premium-quality refurbished commodities at industry-competitive rates. Buying refurbished items can be an excellent way to save money and many have been seen opting for this option, especially for more expensive brands such as Apple devices. Back Market is a legitimate business operating globally with thousands of satisfied customers and official refurbishing partners. “Back Market offers a middle ground between buying cheap used tech and overpaying for new gadgets.”
Why Are Back Market Products So Cheap?
- ✅ Back Market is a trusted marketplace, according to over 26,000 reviews on Trustpilot (Trustpilot).
- Spocket helps dropshippers around the world discover and dropship US & EU and Global based products.
- Back Market stood behind this, ignored that the phone works and the damaged motherboard report was based on discoloration without actual testing.
- These give an insight into how customers feel about the products and services offered.
- Nowhere did I see when purchasing the phone that Back Market was not the seller.
I’m just a genuine customer. When you use that link, you’ll receive $10 off and I will also receive a $10 credit for referring you to backmarket.com. Now I was able to find an affiliate link for backmarket.com.
How Does Back Market Work? The Marketplace Model
Back Market connects the best sellers of refurbished consumer electronics with consumers looking for a more affordable, reliable, and environmentally-friendly alternative to buying new. Founded six years ago in Paris, Back Market is the world's first online marketplace dedicated to refurbished consumer electronics. I purchased a refurbished Iphone. I want to warn other potential customers about this and advise them to be wary of Back Market's delivery promises and customer service.
Make up your own mind before trusting a back market refurbisher or the warranty that back market applies to there sellers products. Of course the other bm customer service people stayed on script and totally covered for their seller, showing full collusion and ignoring the phone does not have a damaged motherboard. After sending images of this phone actually working on external devices, back market decided to state that we were a Third-Party-Repair Shop and had violated the warranty since we opened up the phone to look. The warranty by the Back Market forum gives sketchy companies the platform to sell their questionable electronics and adds a warranty that they will not honor.
